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Terms

HPC LLC

Terms and Conditions

LinkedCoach Last updated: 20 June 2026


1. Who we are

LinkedCoach is operated by HPC LLC (“we”, “us”, “our”). Our website is linked.coach. To get in touch: [email protected]

These terms apply to all services provided by LinkedCoach, including the LinkedIn Strategy Assessment, free and paid workshops, LinkedIn Profile Audit, ScoreApp Assessment Build, and Done-for-You LinkedIn System. By engaging our services or using our website, you agree to these terms.


2. Our services

LinkedIn Strategy Assessment (Free) A self-serve diagnostic tool that scores your LinkedIn presence and produces a personalised action plan. No payment required. Results are indicative and based on the information you provide.

LinkedIn Profile Audit ($197) A one-time written review of your LinkedIn profile with prioritised recommendations. Delivered within 48 hours of payment and receipt of all required information from you.

ScoreApp Assessment Build (from $1,997) A fully designed and built ScoreApp quiz for your business, including strategy, copy, design, and technical integration. Scope and price confirmed in writing before work begins.

Done-for-You LinkedIn System (monthly retainer) A fully managed LinkedIn marketing service covering profile, content, outreach, lead magnets, and backend systems. Pricing varies and is confirmed during a discovery call. No lock-in after the initial 90-day period.


3. Proposals and agreements

All engagements are confirmed in writing — either by email, a signed proposal, and/or a payment link. Work begins once both parties have confirmed the scope in writing and the relevant payment has been received.

We reserve the right to decline any engagement at our discretion.


4. Fees and payment

Fees are as stated at the time of engagement and confirmed in writing.

LinkedIn Profile Audit: Full payment required before work begins.

ScoreApp Assessment Build: 50% deposit required to begin. Remaining 50% due on delivery.

Done-for-You LinkedIn System: Monthly retainer invoiced in advance. Payment due within 7 days of invoice date. We use Stripe or ACH bank transfer for all payments.

We reserve the right to pause work on any project where payment is overdue by more than 14 days.

All prices are in USD unless otherwise agreed. Clients are responsible for any currency conversion fees or local taxes applicable in their jurisdiction.


5. Cancellation and refunds

LinkedIn Profile Audit: No refunds once work has commenced. If you need to cancel before we begin, contact us within 24 hours of payment and we will issue a full refund.

ScoreApp Assessment Build: The 50% deposit is non-refundable once work has begun. If the project is cancelled before commencement, the deposit will be refunded in full.

Done-for-You LinkedIn System: You may cancel at any time after the initial 90-day period with 30 days’ written notice. No refunds are issued for the notice period. Cancellations during the initial 90-day period are subject to the fee for the full 90-day term.


6. Your obligations as a client

To enable us to deliver our services effectively, you agree to:

  • Provide accurate, complete, and timely information when requested, including login access where required
  • Respond to requests for feedback, approval, or information within a reasonable timeframe (typically 1 working day)
  • Ensure that any content, materials, or information you provide to us does not infringe third-party rights or violate any applicable laws
  • Grant us the access necessary to your LinkedIn profile, connected tools, and platforms to perform the agreed services
  • Not misrepresent your professional background, credentials, or client results in any content we produce on your behalf

We are not responsible for delays or reduced results caused by late responses, incomplete information, or restricted access.


7. Our obligations

We agree to:

  • Deliver services to a professional standard using reasonable skill and care
  • Keep your confidential information secure and not share it with third parties except as necessary to deliver the services (see clause 9)
  • Communicate clearly and promptly
  • Act in your best interests within the scope of the agreed services

8. Intellectual property

Your content: Any content we create specifically for you — including LinkedIn posts, profile copy, email sequences, and lead magnet copy — becomes your property once all outstanding fees have been paid in full.

Our systems and methodologies: Our processes, frameworks, templates, playbooks, and internal tools remain the intellectual property of LinkedCoach at all times. Engaging our services does not transfer any rights to these.

Your materials: You retain ownership of all materials you provide to us. By providing them, you grant us a licence to use them for the purpose of delivering the agreed services.


9. Confidentiality

Both parties agree to keep confidential any non-public information shared in the course of the engagement. This includes business strategy, client lists, pricing, and proprietary processes.

This obligation does not apply to information that is already in the public domain, required to be disclosed by law, or shared with the written consent of the disclosing party.

Our confidentiality obligations to you survive the end of the engagement.


10. Results and disclaimers

LinkedIn lead generation depends on many factors outside our control, including platform algorithm changes, market conditions, your offer, and your responsiveness to opportunities we create. We do not guarantee specific outcomes such as a defined number of leads, calls, or revenue.

We work hard to produce strong results and are transparent when something is not working. What we guarantee is quality of execution, not outcome.

Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence.


11. Limitation of liability

Our total liability to you under or in connection with these terms — whether in contract, tort (including negligence), or otherwise — shall not exceed the total fees paid by you to us in the 3 months preceding the event giving rise to the claim.

We are not liable for indirect, consequential, or special losses, including loss of profit, loss of business, or loss of opportunity.


12. Governing law and disputes

These terms are governed by the laws of Wyoming, United States. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of EWyoming.

If a dispute arises, we ask that both parties attempt to resolve it in good faith before pursuing legal action.


13. Changes to these terms

We may update these terms from time to time. When we do, we will update the date at the top of this page. Continued use of our services after changes are published constitutes acceptance of the updated terms. For active retainer clients, we will provide 30 days’ notice of any material changes.


14. Contact

For any questions about these terms, contact us at [email protected].

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